FAQ
Q: Why are your prices so low but with high quality?
A: Artinbulk.com specializes in providing different quality levels of hand painted oil paintings but with lowest cost(You can go to google.com to compare the price and see our quality here). That's because Artinbulk is a manufacturer in China, You buy the art directly from us. No any middle people. Buying from Artinbulk.com gives you the opportunity to purchase oil paintings at the wholesale price and best quality. And that makes us the best oil painting reproduction company!
Q: What sizes of painting are you offer?
A: Our general sizes are 8*10 inch,16*20 inch,?0*24 inch,24*36 inch,36*48 inch,30*40 inch,48*72 inch. However, customers can require any other sizes.
Q: How long does it take to get my purchase?
A: Usually, It will take 7-15 days to paint your painting. 4-5 business days to deliver it.
Q: Can I order oil paintings which are not showed in your online catalogs?
A: Yes, just email us the pictures or tell us the name of the painting, then we will do at your request.
Q: Can you describe the Order flow chart?
Q: How can I pay for my order?
- PayPal;
- Credit Card Payments(Via paypal);
- Money Transfer to our bank account (the procedure takes from 3 to 7 days);
- Western Union, (the procedure takes only 15 minutes, and we receive the money as soon as in 1 hour.
Q: Is it safe to purchase on your web site?
A: Absolutely! Rest assure your credit card transaction is 100% safe and secure. We accept Visa, MasterCard, American Express, and PayPal. We also accept Western Union, t/t and so on.
Q: What delivery methods do you use?
A: We employ services of such transportation companies, as DHL, FedEx, TNT, UPS, EMS, the indubitable leaders in transportation market with immaculate reputation.
Q: How much does my delivery cost?
A: We don't offer free shipping any more. Normally the initial weight is $28/0.5kg and additional weight is $5.9/0.5kg(check the weight of canvas to calculate the shipping charges). Just for reference, please contact us for precise cost.
Q: What if my purchase arrives in damaged state?
A: The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we shall exchange your purchase or shall refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details.
Q: What is your Return Policy?
A: Artinbulk.com has a 90- Days Money Back Guarantee. If you are not completely satisfied with your art you are welcome to return it for a refund of the purchase price (refund does not include shipping, if applicable).
Q: Can you create an artwork on commission portrait or painting?
A: Of course, we can. Professional artists can create any portrait, copy or any other artwork.
Q: Can I get a discount, if I order several paintings?
A: Yes, discounts are available for bulk orders.
Q: Can I cancel my order?
A: You can cancel your order, but only before we have sent your purchase. If you want to cancel your order, but a painting has been already sent, you may return it within 5 days, paying transportation and operational expenses.
Q: Will their be any import duty or taxes on my painting?
A: The Harmonized Tariff Schedule of the United States (2000) declares that there is NO import duty on:
1) “Paintings, drawings, and pastels, executed entirely by hand … framed or not framed” (Heading 9701 & Subheading 9701.10.00);
2) “Original engravings, prints and lithographs, framed or not framed” (Subheading 9702.00.00); & “Original sculptures and statuary, in any material” (Subheading 9703.00.00).
In most countries, hand-painted oil on canvas are duty free. Please contact the Customs Service in your country directly as policies may vary.
Q: I want to purchase a painting, but later. Can you reserve it for me?
A: Of course, we can reserve this painting for you, just contact us.
Q: Do you sell artworks wholesale?
A: Yes, we do. We sell artworks wholesale. just contact us.
Q: How is a painting packed for delivery?
A:Every artwork is packed manually in ultra strong materials, applying special technologies, and then, rolled in special tube, carefully transported to its destination.
If you have any questions, please contact us at (Email: artinbulk@gmail.com Telephone: +0086-15860295210), and we will be happy to help you.
